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Orleans Parish Sheriff’s Office requests bids for new jail management system and other operational improvements

NEW ORLEANS - 12-21-2022

The Orleans Parish Sheriff's Office today issued three requests for proposals (RFP) to upgrade three systems that are essential to efficient operations of the jail. The agency is seeking to overhaul its jail management system, case management system and resident grievance, commissary and tablet system.

OPSO is seeking an automated resident information management system to perform comprehensive jail functions like managing resident booking, processing and classification information and storing medical history. An updated case management system will serve to automate the processes used to track investigations of residents and employees, which have been done manually for the past decade.

A third RFP is seeking bids for systems that will serve the resident population, specifically the grievance and commissary system. In a first for the Sheriff's Office, that same RFP asks bidders to propose a system or program for introducing the use of tablets for residents as a reward for good behavior and to allow for video visitation, education and other community programs.

"The Sheriff's Office is long overdue for an upgrade to the jail management system, which is rooted in 1980s technology," said Sheriff Susan Hutson. "We need to overhaul our systems to become a more intelligent jail with current technology. This will make our staff more efficient when performing their duties, improve our public data sharing, and better protect sensitive medical and personal information."

The current jail management system is linked to computer systems at the Orleans Parish Criminal District Court and Civil District Courts. Its data is also routinely shared with the New Orleans City Council, jail monitors and other city entities.

The three RFPs and the accompanying functional requirements are posted on the Central Bidding website ( Bids for all three RFPs are due in late January.

Protecting and Serving the Parish of Orleans

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